I was a design lead for Rivian’s FleetOS purchase pillar, creating enterprise tools that helped their customers purchase EVs and EDVs and manage high-value transactions at scale. My work supported purchasing workflows, logistic tools, help center experiences, bulk purchase operations, and learning management tools.
Role
Product Design Lead
Organization
Accenture
Year
2026
I created a vision grounded in field research for an omnichannel fleet ecosystem that connects people, vehicles, systems, and real-time operations into a single, intelligent view of the delivery day.
HEARTBEAT
Heartbeat was a lean-back monitoring concept inspired by the rhythm of an EKG. Designed for Delivery Service Provider environments, the screen visualizes the Capacity Reliability Score in real time.
I envisioned and designed a scalable help system as a first touchpoint, turning first-time support into a memorable first impression.
FleetOS is a scalable product and design framework built to help teams design and develop thousands of future fleet management features.
SHIPMENT TRACKING
A real-time logistics dashboard that gives Rivian visibility into delivery locations, ETAs, order details, documents, and shipment updates, all in one operational view.
BULK ACTION TOOLS
Enterprise purchasing tools that helped customers manage bulk operations, helping complex purchase activity feel organized, trackable, and controlled.
LEARNING MANAGEMENT SYSTEM
A training ecosystem designed to increase adoption, engagement, retention, and fleet performance through programs, certifications, and administrative tools.
